Email Configuration

In order to email from Synapse, you have to configure only two settings.

In the Settings/User/Email tab enter your email server ( the one used for sending mail and not the one for receiving mail ), and the email address you want the message to appear to come from.

The "Test Email Settings" button will send a test message to your reply-to email address you just entered.

Use the "Save Config" button to preserve these settings.

To create an email, in the Patients/Consults tab, use the "Add New" button, and choose "Email to patient".  This will then create a blank record with your signature at the bottom of a few blank lines.  Click on the near blank new record, enter the message you want to write, and save it.

When you now select the "Print" button for this record, an email dialog will now appear asking you to enter the email subject.  Note that the patient email address must be entered in the Patients/Details/Personal & Contact screen in the Contact & Portal section.  You also have an option to send an attachment.  Your name, as defined in Settings/User/full name will be sent with the email.

Note that you must configure your anti-virus software to allow Synapse to send email.  Because of the prevalence of spyware infections which use an infected PC to send out spam, anti-virus programs will usually try and block all email sent from unrecognized email clients.