Can't connect to server

From $1

Table of contents
No headers

The minimum configuration for a working Synapse installation is to have the Synapse-EMR server running, and also the Synapse EMR client.  These can both be on the same PC, but this is not a recommended configuration.  The server should be running from a PC dedicated to this purpose.

The Synapse EMR server must be running, as this is a client server application.  When you connect to our demo server, there is still a client ( yours ) and a server ( ours ) running.

The Synapse EMR server sits listening for connections from clients, and processes these.  If you get an error like

acquiring network connections

and nothing else happens, then this means either:

  1. The server is not actually running
  2. You have specified the wrong address for the server
  3. You are being blocked by a firewall on the server, or less likely, on the client


You can easily check to see if the server is running ... as a screen pops up showing the server status.

./control-panel.png

You can see from the screen shot that the server is listening for any clients on port 8011, but does not tell you what the server's network address is.  You can easily find that out by typing from a Windows console ipconfig, or, in Linux, ifconfig.

You have to make sure that your client is connecting to the same address.

In the example above, the server is listening on port 8011.  If you are running the client on the same PC as the server, then you can specify that the client is to connect to eg. localhost:8011.  If the server is on, eg. 192.168.1.252, then you have to point your client to 192.168.1.252:8011.

./loginscreen.png

So, in the loginscreen image above, we can see above the words Userid, that the server address is correct.  If it is not, use the Server button to change it for the current session.

Tags:
 
Images (2)
Viewing 1 - 2 of 2 images | View All
login screen
login screen
loginscre...  Actions
server control panel
server control panel
control-p...  Actions
Comments (0)
You must login to post a comment.